Web Parlor


May 31, 2008: 1:08 pm: adminWeb Parlor

Unlike the time where the time internet was still in infant stage, search functions today are more than a single and straight forward field. One key design feature in incorporating your on-site search function is the degree of how much guidance you would and should provide for your users. This means further enhancing your site search coverage and in-depth level.

To retain your visitors’ interest and improve your site’s stickiness, you can offer a combination of search options targeted to reach your content, as well as to your users. It should also have the ability to be able estimate the user’s level of knowledge or expertise. Depending on the number of options’ feature, guidance provided can come in the form such as “Pull-down Menus”, “Multimedia Buttons”, “Fine Search”, or a further “Narrow Search Feature”.

If your site do provide in depth data, and able to provide further complexity, you could well consider some “Advanced Search” feature and search tips. Nevertheless, it’s OK to leave them out if your site had yet to reach that state. For discussion here, advanced searches can be enhanced to involve any aspect of the search algorithm, including the ability to include or exclude specified word or phrase, language, geographical location or even the dates of the data publication.

However, as we realized, most users don’t even be bother to utilize “Advanced Search” feature; they just simply type and hit “Enter”. Therefore, integrate such feature if the scope of the advanced search is important to your overall site functionality and presentation. If not, then leave it out for the moment.

Maximizing Search Payoff via Results and Relevancy
Then next step would be to examine your search results pages. Taking from the user’s angle, consider the following as to whether your results are achieving the desired goal:
1. Are there an appropriate number of results being presented?
2. Are the main results highly relevant to the search input?
3. Any suggestion for “Anticipated” users’ misspellings?
4. Are the results structured in relevancy order?
5. Are the contents being indicated with further info? E.g. HTML pages, doc file, zip file, or PDF documents?

Like everyone else, you and me as user would a search results page to have these basic elements. We also expect results to relate closely to our interests, and if they don’t, we expect it to be able to quickly perform fine tuning and search further.

One powerful element on results page is the ability to perform cross referencing. Whether it’s a product or service, or simply some information, many “hidden” data may not rank as high for the search keyword, but it may be of interest to the user. Don’t overlook this powerful feature in enhancing your on-site search results.

Null Result and Error Handling
If you did your on-site search-tool functionality properly and programmed your search algorithms as to how users are actually inputting their information, you shouldn’t have any major problem with null results. In fact, there shouldn’t be.

For online business or ecommerce sites, there’s nothing worse than getting “no results found” messages on a site. It simply means “No Business” for the site. It could be even worse if the user knows there should be information to be found. You are simply leaving users to browse elsewhere to find the information, and of course you are losing them and their business potential.

Eliminating “Null” result is best case scenario. But if there is such situation, then allowing a user to recover from the situation is a must on any website that wants to survive in long term. Don’t be panic when your site is having such problem, in most case it is merely the result of inadequate search dictionary or phrase and thesaurus preparation. So, a better developed and covered thesaurus with more cross referencing ability can be of great help.

Meeting and Exceeding Search Expectations
Now we are clear that search results on any site are all about meeting users’ expectation, and presenting it to them. Web users have advanced on their search activities, and they are getting to search very quickly for virtually anything on the internet. When they arrive at your site, they’re expecting to locate the information or data, by performing search on a few words or a phrase.

You can achieve this goal of satisfying your users by feeding them the correct or most relevant results if you do take the effort to analyze what they’re expecting. And you then optimize your development tools to simply fit their needs as they wanted.

That’s the main goal for my site, and I do believe that’s yours too. Keep it up your hard work and you’ll be reaching that stage too…while I’m still learning more.

Get Your Business listed in Biz Network Directory for business leads. Network sites consist Web Resources Search and Business Leads Center are also business platforms.

May 23, 2008: 5:37 am: adminWeb Parlor

There are many reasons to have a website. They range from personal vanity websites to photo galleries to full blown e-commerce sites. Making money on the web costs less than almost any other type of business you could start. There are countless ways to make money online. Learning to create a website that sells will get you started on the e-commerce journey.

Determine what you plan on selling. Information sells better than almost anything else on the internet. Best of all, it has little cost attached to it. Simply create a digital product, throw up a sales page and you could be making money within the day. Sites that can help you get started selling digital products include Clickbank.

Become an affiliate and sell other people’s products for a commission. This method is as specialized as any other listed here but is effective. Sites like Clickbank will let you promote digital products, hard goods - pretty much anything, and make a commission on every sale. You will still need to get traffic in order to make money but you can make money selling other people’s products and services.

You could also choose to sell hard goods. The easiest place to do this is through an auction site like Ebay. Using Ebay’s auction site, you can literally sell anything you would sell in a retail store. In fact, people even sell things like real estate, cars and more. The great thing about something like Ebay is that they have already paid millions of dollars to get traffic to their website. You pay Ebay a percentage of your sale in return for access to that traffic. There are lots of people making a very nice living selling goods through Ebay. It is even possible to sell digital goods like e-books through Ebay.

One of the simplest ways to get a website built fast is to use a web site builder. These web site builders will allow you to throw up a professional looking website in as little as an hour. Many have e-commerce capabilities and help you get started selling online in no time at all. Good web site builders will allow you to edit changes quickly and easily. They will offer things like unlimited pages, lots of disk space for images, lots of bandwidth where you won’t have to pay if anything extra if you get a surge of traffic.

Whether you build your website from scratch or use a web site builder, you too can cash in on the revolution sweeping the world that is the internet.

Joe Duchesne - EzineArticles Expert Author

Joe Duchesne is webmaster for Yowling.com which offers a no obligation 30 day free trial of their powerful web site builder. Reprint freely as long as you keep the live keyword rich link in this resource box with the article.

May 18, 2008: 5:56 pm: adminWeb Parlor

There are many different website design companies, offering
different facilities such as flash design, however what should a
small business look for when seeking an internet prescence?

When choosing which company you would like to build your
website, there are many factors which you need to take into
consideration.

Firstly how much is the website going to cost to build and host.
We all have different budgets, however there are some very good
deals to get, if you are willing to search around.

When choosing a company it is important to look at their
portfolio, this will give you a good insight into the type of
work they do.

Most web desgn firms will offer additional services such as
optimisation, website promotion and may also submit your website
to the search engines.

For me the website they have created for you should be fully
optimised anyway and I would also expect the web design firm
should submit the site to the search engines as a matter of
course. It is always worth asking to make sure.

It is always worth asking the company to add a link to your
website, preferably from their homepage, as the more backward
links you have, the higher page rank you will eventually obtain.
The higher the page rank, the more visitors you are likely to
obtain.

If you want to promote the website even further, google adwords
is a favourite of mine. This is where you pay per click to your
website and your advert is likely to appear in the first or
second page of the results, on the right hand side.

You can also write articles, like the one I am here. This will
potentially obtain you even more additional links and visitors.
These are the websites I advise you to submit your articles to:
http://www.ezinearticles.com http://www.searchwarp.com
http://www.goarticles.com

May 16, 2008: 4:37 pm: adminWeb Parlor

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April 24, 2008: 5:06 pm: adminWeb Parlor

With the way technology has invaded almost every aspect of society, it’s no surprise that the internet has become such an important part of our everyday lives. People use the internet for everything from researching future purchases, to actually making purchases, to communicating with others. Due to the part the internet now plays in society, most savvy businesses have realized the importance of having a presence on this World Wide Web.

If you want your lawn care business to not only survive, but thrive as well, then having a website isn’t as much a matter of preference as it is a necessity. Having a website goes a long way towards establishing credibility, demonstrating professionalism, and showing that you’re serious about competing in today’s ultra-competitive lawn care market.

Having a website however, isn’t as simple as having someone slap together a few pages with fancy graphics, flashy banners, and background music. When creating a website for you lawn care business, there are five critical components you want to incorporate in order to ensure you demonstrate professionalism and receive maximum return on your investment.

1. Keep it simple.

I’ve seen so many small businesses make the crucial mistake of putting up a website that’s so complex and complicated that they lose over 75% of their visitors before it even finishes loading. What are some of these mistakes? Having a site full of annoying animations, obnoxious background music, or using fancy flash graphics are common mistakes made. Unfortunately, most businesses chose a web designer that’s more intent on showing off their design abilities instead of focusing on creating a site that will help the business generate more revenue.

To avoid making these mistakes, you want to keep your site very simple. Make the site easy to navigate and give the site a consistent look and feel. As you navigate from one page to another, the pages should look very similar. A professional website doesn’t need to have lots of pages, in fact, for a lawn care or landscaping company, any more than 5-6 different pages could be considered over-kill.

Also, it’s best to stick with light colors for the background and major visual space. Finally, links should be blue and underlined because that’s what most people that surf the internet are used to.

2. “What’s In It for Me?”

This mistake is the one I see most often and it’s also the one you want to avoid like the plague. When most small businesses put up a website, they spend the majority of time talking about themselves, their achievements, why they’re so great, and about the products or services they provide. To those that do this I say, NO ONE CARES!

That’s right, no one cares who you are, what your experience is, or even what services you provide. Now don’t get me wrong, this information is important and will come into play at some point but it’s definitely NOT the first thing a visitor to your website wants to know. The first thing they want to know is, “What’s In It for Me? What can you do for me and what will I get if I choose you as my lawn care provider?”

Right from the beginning and in order to gain the attention of your visitors, you need to stress benefits, benefits, and more benefits. Talk about your prospects or customers, the problems they’re experiencing and what you will do to remedy the situation. Paint a picture for them about what they’re life will look like after you’ve taken care of their problem, which in this case is giving them a beautiful lawn without them shedding an ounce of energy and sweat.

Again, they do need to know who you are and why you’re qualified to provide the services they seek, but keep the talk about yourself to a minimum. An ‘About Us’ page is an excellent place to put this information, but even here you want to do everything possible to turn it back to them and talk about what you’ll do to solve their problems.

3. Overcome Skepticism

Skepticism abounds in today’s marketplace and unfortunately, this is only multiplied on the internet. While people are going online to find more and more of the products and services they purchase, they are also doing considerably more research on these products and services before buying. Your website needs to provide validation that you are indeed a professional and that you provide a top notch service.

‘Before’ and ‘After’ photo galleries are an excellent method of overcoming skepticism and I highly recommend you implement one on your website. While it’s easy to talk about what a great service you provide, it’s an entirely different thing to actually show proof of your work. A photo gallery leaves no doubt in the minds of your potential customers that you are indeed qualified and experienced at providing the exact thing they are looking for.

Another excellent method for overcoming skepticism is the use of customer testimonials. You should use these early and often on your website and one possibility is having a page with just testimonials. As with the photo gallery, it’s easy for someone to talk about how great their service is but when someone else that has no stake in the business is willing step forward and speak about your work, it instantly creates credibility and washes away any lingering skepticism.

4. Capture Visitor’s Contact Information

The #1 goal of any lawn care website should be to capture the contact information of every single visitor to your site. If you’re going through all the time and expense required to create a website and get traffic to this site but aren’t doing everything possible to capture this information, you’re throwing money out the window.

In order to do this, create or have your web master create a form that at the very least captures a Name and Email Address. You’ll probably want to offer an ethical bribe such as a free report on how to care for a lawn during a drought, or a 15% discount on their first service call, but there’s absolutely nothing wrong with this. In exchange for their contact information you’re providing them something they’re looking for anyway.

5. Have an Automated Follow-up System in Place

Once you’ve captured the contact information of the visitors that have visited your site, you now have the ability to market to these prospects again and again and you need to have some type of automated follow-up system in place to take advantage of this.

By automated system I mean something that continually delivers your marketing message to your prospects, virtually on auto-pilot. With today’s technology, it’s possible to create a series of messages that gets delivered at a predefined interval over a predefined period of time. What this does is allow you to develop a ‘relationship’ with your prospects over time as you continue to educate them about your service and it reinforces in their minds that you are the right person for the job.

I’m sure you’ve heard it said before but it takes a minimum of 5 times seeing or hearing an offer before your average prospect will purchase and become a customer. With an automated follow-up system in place, you’re able to send the required number of messages to your interested prospect without you having to manually send each message. This frees you up to work in your business or even more importantly, work ON your business.

By following these five principles when implementing a website as part of your overall marketing strategy, you’ll set yourself miles ahead of your competition and guarantee yourself the maximum return on your investment to the world wide web.

Chestin Salisbury is President of Lawn Care Marketing Magic, a direct response marketing consultancy located in Charlotte, NC that focuses on the lawncare and landscaping industry. He has been helping small businesses grow for 5+ years by creating marketing systems that use time-tested direct response marketing principles. Lawn Care Marketing Magic has access to 100+ years of experience and is capable of creating a marketing plan that grows YOUR business. Chestin is also the chief-editor of ‘The Lawn Care Marketing Magic Minute’, a weekly e-newsletter that focuses on helping your grow your business. To learn more about these lawn care direct marketing systems and to sign up for the weekly e-newsletter, visit http://www.LawnCareMarketingMagic.com.